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Homeowner insurance satisfaction drops

A recent survey by J.D. Power indicated that customer satisfaction with their homeowner policies has slipped in the past year. In their  survey of over 5,700 claimants in 2014 and 2015, the average satisfaction rating dipped. The 2014 average rating was 851 in...
How is Big Data transforming the insurance industry?

How is Big Data transforming the insurance industry?

The basic principle of the insurance industry is risk. Customers pay for policies based on their personal assessment of something happening to them, whether that means getting a serious disease, being involved in a car accident or their house burning down, in order to...

Insurance industry to work on expanding diversity

According to experts within the insurance industry, creating a broadly diverse and inclusive workforce will require looking at the internal systems that currently guide this sector of the economy. Engaging middle managers will also be essential, as those are the...